SUTHERLAND GLOBAL – Work-At-Home Telecommunications Chat Associate (Kingston)

Work-At-Home Telecommunications Chat Associate (Full-Time/Permanent)
City:Kingston
State:
Job Description

Sutherland is seeking a reliable and detail-oriented person to join us as Telecommunications Chat Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Telecommunications Chat Associates in this role get to:

Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.

Qualifications

Our most successful candidates will have:

A minimum of 4 CXC/GCE subjects include of English Language and Mathematics or equivalent U.S. High School diploma or GED

Excellent verbal and written communication skills; proficient reading skills

Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)

Basic PC keyboarding skills with minimum of 30 WPM; basic Microsoft Office (Outlook, Word, Excel) experience

Proven customer service skills

Use the link below to apply

https://jobs.sutherlandglobal.com/ShowJob/Id/2788316/Work-At-Home-Telecommunications-Chat-Associate-(Full-Time-Permanent)/?lang=en

Job reposted on behalf of Sutherland Global.

Scroll to Top