Work-At-Home Telecommunications Chat Associate (Full-Time/Permanent)
Sutherland is seeking a reliable and detail-oriented person to join us as Telecommunications Chat Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Telecommunications Chat Associates in this role get to:
Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.
Our most successful candidates will have:
A minimum of 4 CXC/GCE subjects include of English Language and Mathematics or equivalent U.S. High School diploma or GED
Excellent verbal and written communication skills; proficient reading skills
Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
Basic PC keyboarding skills with minimum of 30 WPM; basic Microsoft Office (Outlook, Word, Excel) experience
Proven customer service skills
Use the link below to apply
Job reposted on behalf of Sutherland Global.