SUTHERLAND GLOBAL – Work-At-Home Telecommunications Chat Associate (Kingston)

Work-At-Home Telecommunications Chat Associate (Full-Time/Permanent)
Job Description

Sutherland is seeking a reliable and detail-oriented person to join us as Telecommunications Chat Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Telecommunications Chat Associates in this role get to:

Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.


Our most successful candidates will have:

A minimum of 4 CXC/GCE subjects include of English Language and Mathematics or equivalent U.S. High School diploma or GED

Excellent verbal and written communication skills; proficient reading skills

Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)

Basic PC keyboarding skills with minimum of 30 WPM; basic Microsoft Office (Outlook, Word, Excel) experience

Proven customer service skills

Use the link below to apply

Job reposted on behalf of Sutherland Global.

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